Snapshot vs snapshot
Retell AI vs Vapi
Both columns are the recorded fields for that service. A lower price is visible in the table. This page does not turn that into a rating.
| Field | Retell AI | Vapi |
|---|---|---|
| Type | AI platform (developer) | AI platform (developer) |
| Verification | Verified from vendor page | Verified from vendor page |
| Last verified | October 14, 2026 | October 14, 2026 |
| Source | retellai.com | vapi.ai |
| Trial | Free signup (pay-as-you-go) | $5 free credits |
| Trades | HVACPlumbingElectricalRoofingDentalMedicalLawReal estateAuto repairSalonsLandscapingPest controlVeterinaryProperty managementRestaurantsChiropracticInsuranceDevelopers/builders | none recordedDevelopers |
| HIPAA | Yesretellai.comEvidencerity and reliability required to run voice AI at production scale. Compliance & Security Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001. We ensure your voice agents meet the highest global standards for data pri | Yesvapi.aiEvidenceAI Guardrails Built-in conversation guardrails prevent model hallucinations and ensure data integrity. SOC 2, HIPAA, and PCI compliant Build agents that meet the standards your business runs on. Leading Latin American Automot |
| Languages | unknown | unknown |
| Call transfer | Yesretellai.comEvidenceAI Voice Agents Platform to Automate Phone Calls | Retell AI Product Build Call Transfer Switch between human and AI Book Appointments Check availability and book Knowledge Base AI uses existing kno | unknown |
| Booking | Yesretellai.comEvidencee Agents Platform to Automate Phone Calls | Retell AI Product Build Call Transfer Switch between human and AI Book Appointments Check availability and book Knowledge Base AI uses existing knowledge Navigate IVR Handle keypad menus Deploy | Yesvapi.aiEvidencece agents as fast as you ship. Get started Contact sales Customer Support Customer Support Lead Qualification Appointment Scheduling Start call Mic permissions needed Back Resolve support issues with a Vapi agent Learn how 0:00 Support Agent |
| Integrations | TwilioZapierHubSpotSalesforceZohoPipedriveGoHighLevelServiceTitanCalendlyCal.comSlackMicrosoft TeamsDentrixOpen DentalIntercomZendeskShopifyQuickBooksFreshdeskMonday.comKeapEpic | none recorded |
| Lowest parsed monthly | $0Pay-as-you-go | $0Usage (no package) |
| Cost at 200 calls | n/a | n/a |
| Note | No note recorded | No note recorded |
| Concurrent Calls | 20 free, $8/each extra | n/a |
| HIPAA | Enterprise | add-on |
| Phone Number | $2/mo | n/a |
| SMS | $0.01/msg | n/a |
Retell AI plans
| Plan | Monthly | Included | Overage |
|---|---|---|---|
| Pay-as-you-go | $0 | $0.07-0.31/min usage (calculator default ~$0.11) | n/a |
| Enterprise | contact sales | custom | custom |
Vapi plans
| Plan | Monthly | Included | Overage |
|---|---|---|---|
| Usage (no package) | $0 | $0.05/min hosting + provider costs | n/a |
| Pro | from 999 | 10% of hosting fee, $999 min | n/a |
| Premier | contact sales | custom | custom |